Privacy Policy lohanslot — Our Commitment to the Security of Your Personal Data

1Introduction and Scope of This Privacy Policy

Welcome to the lohanslot Privacy Policy page. This document is specifically designed to clearly and transparently explain how lohanslot ("we", "Platform" or "lohanslot") collects, processes, stores and protects your personal information when you use our website at lohanslot.vu as well as the lohanslot mobile app.

This Privacy Policy applies to all users of the LohanSlot platform, including those who browse our website without registering an account. By continuing to use our platform, you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy.

We want you to play with peace of mind. As such, we ensure every aspect of your personal data handling is carried out with full integrity, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international security standards.

2Information We Collect

Lohanslot collects several categories of personal information from you when you register, use the platform, or interact with our support team. This collection is carried out transparently and only for the stated purposes.

We do not collect information beyond what is necessary for the stated purposes. Each data category is collected based on legitimate operational requirements and applicable legal compliance.

3How We Use Your Information

The personal data we collect is used responsibly and subject to defined purpose limitations. LohanSlot uses your information solely for the following purposes:

• Account Management: Creating, verifying, and maintaining your member account on the lohanslot platform.
• Transaction processing: Verifying and processing deposits, withdrawals, and all financial transactions in your account.
• KYC Verification: Fulfilling legal obligations related to identity verification and anti-money laundering.
• Platform security: Detecting and preventing fraud, account abuse, and unauthorised access.
• Service communications: Sending important notifications regarding your account, transactions, platform updates, and relevant promotions.
• Customer Support: Helping resolve enquiries, complaints, and technical issues reported by members.
• Platform improvements: Analysing usage data in aggregate and anonymised form to improve your gaming experience.
• Legal compliance: Meeting reporting and disclosure requirements mandated by the relevant authorities.

Lohanslot will not use your personal data for any purpose not stated in this Privacy Policy without first obtaining your consent.

4Data Sharing with Third Parties

Lohanslot maintains a strict policy regarding the sharing of personal data. We do not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent.

However, there are certain situations where lohanslot may need to share your information with selected parties:

• Payment service providers: Transaction information is shared with trusted payment processors such as FPX, DuitNow, Touch 'n Go, and GrabPay solely for the purpose of processing your deposits and withdrawals.
• Game software providers: Statistical gaming data that cannot directly identify you may be shared with software providers for technical purposes.
• Relevant authorities: lohanslot will disclose required information when mandated by law, court order, or official investigation.
• Technical partners: Cloud infrastructure and cybersecurity providers that assist us in maintaining the platform — subject to strict confidentiality agreements.

5Cookies and Tracking Technologies

Lohanslot uses cookies and similar tracking technologies to enhance your user experience, maintain login sessions, and analyse platform usage patterns. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled without affecting platform functionality.
• Performance cookies: Collecting information about how you use our platform to help us improve the overall user experience.
• Functional cookies: Remembering your preferences and settings such as language and location to provide a more personalised experience.
• Analytics cookies: Helping us understand traffic patterns and aggregate user behaviour — this information cannot identify you personally.

You can manage your cookie settings through your web browser settings at any time. However, disabling certain cookies may affect the functionality and user experience of the LohanSlot platform.

6Data Retention Period

Lohanslot retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data: Retained for the duration your account is active and for a reasonable period following account closure for audit and dispute resolution purposes.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysian financial legal requirements.
• KYC documents: Retained for the period stipulated by applicable anti-money laundering legislation.
• Technical and security logs: Retained for 12 to 24 months for security and fraud detection purposes.
• Support communication data: Retained for 24 months for service quality purposes and future reference if required.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered or accessed again.

7Your Rights Regarding Personal Data

As a lohanslot member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect these rights and make it easy for you to exercise them.

To exercise any of the above rights, please contact the lohanslot support team via the platform's live chat. We will process your request within 30 business days and may require identity verification before responding.

8Data Security and Protection Measures

Lohanslot invests seriously in data security infrastructure to ensure your personal information remains protected from unauthorised access, loss, or damage at all times. Our security measures include:

• Data encryption in transit: All communications between your device and lohanslot servers are secured with TLS/SSL 256-bit, ensuring data cannot be intercepted during transmission.
• Data encryption at rest: Sensitive data stored in our databases is encrypted using the latest industry-standard encryption algorithms.
• Strict access control: Only authorised personnel with a legitimate business need may access member personal data, and all access is logged for audit purposes.
• 24/7 security monitoring: Threat detection and anomaly monitoring systems operate around the clock to identify and prevent any suspicious activity.
• Regular penetration testing: lohanslot conducts regular security testing by independent security experts to identify and patch any vulnerabilities.
• Two-Factor Authentication (2FA): All staff accounts with access to sensitive data are required to use 2FA, and this feature is also available to all platform members.

9Cross-Border Data Transfer

In the context of LohanSlot platform operations, your personal data may be processed or stored on servers located outside Malaysia. This occurs primarily when we use international cloud infrastructure services or work with global gaming software providers.

Lohanslot ensures that all cross-border data transfers are carried out with protections equivalent to those provided in Malaysia:

• All overseas service providers who receive your data are bound by data processing agreements that meet international standards.
• Data transfers only occur to countries or jurisdictions with adequate levels of data protection, or where appropriate safeguard mechanisms are in place.
• Lohanslot maintains records of all cross-border data transfers for audit and compliance purposes.

10Data Breach Notification

In the event of a data breach involving your personal information, lohanslot is committed to responding promptly and transparently. Our data breach response procedure includes:

• Instant Detection: Our monitoring system is designed to detect any breach or unauthorised access attempt as quickly as possible.
• Authority notification: Material data breaches will be reported to the relevant authorities within the timeframe stipulated by law.
• Member notification: If a data breach is likely to result in a high risk to your rights and freedoms, LohanSlot will notify you via email and in-platform notification without delay.
• Recovery steps: We will take immediate action to limit the impact of the breach and prevent recurrence.

11Children's Privacy

The lohanslot platform is strictly for adults aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If you believe we may have collected data from someone under the age of 18, please contact our support team immediately. We will investigate and delete the relevant data as soon as possible once verified. Any account found to have been registered by an underage individual will be closed immediately.

12Amendments to This Privacy Policy

Lohanslot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform operational changes. Whenever this Privacy Policy is updated, the "Last Updated" date at the top of this page will be revised to reflect the date of the latest amendment.

For changes deemed material and significant, LohanSlot will notify you via:

• Notifications displayed prominently within the platform during your login session.
• Notification emails sent to your registered email address.
• Updates to this Privacy Policy page with a summary of the key changes made.

Your continued use of the lohanslot platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest changes.